Privacy Policy
Introduction
The Hybrid Group consists of an array of companies founded by Kieran Trass. The Hybrid Group includes Hybrid Property Consulting Limited, Hybrid Property Sourcing Limited, Hybrid Asset Protection Limited, Hybrid Edutainment Limited, Hybrid Software Limited, Hybrid Property Holdings Limited, Hybrid Group Limited, Mortgagenet Investments Limited, as well as Kieran Trass, any other company controlled by Kieran Trass, any contractor, agent, employee or associated person of a prior named entity when acting for a company that is part of the Hybrid Group. The Hybrid Group respects your privacy. The following privacy statement describes the manner in which we protect visitors’ information gathered via the www.hpc.co.nz website (“website”).
If you as a visitor choose to submit information or register to this website, you agree to the use of such data in accordance with this privacy statement. Please note that this site contains links to other sites, including sites maintained by associated entities of the Hybrid Group, which may not be governed by this privacy statement. If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to us by sending an e-mail to webservices@hpc.co.nz.
Information Collection
As a visitor, you do not have to submit any personal information in order to use the website. The site collects only personally identifiable information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, current job title, mail address, e-mail address and contact phone numbers. We may use a “cookie” to facilitate improved navigation within the site. The cookie expires after the visitor leaves the website. Cookies are small text files stored in a user’s browser. If you are concerned about cookies and do not wish to receive them, you may set your Internet browser to notify you when you receive a cookie. You can then decide to either accept or reject it. However, under specific circumstances, visitors may be denied access to some parts of our site if their browsers reject cookies. To ensure that our website is well managed, we or our service provider may track information on our systems and identify categories of visitors by items such as domain and browser type. This information is reported to our webmasters who use the information to analyse the number of visitors to different areas of the site to make sure that our Website is serving as a useful and effective information source.
Information Use
Personal information is used only for limited purposes. For example, when you register with the website to gain access to our e-mail database or request future communications about Hybrid areas of interest, such as specific Hybrid Group publications or marketing campaigns, we may use the information you submit to create a personal profile to customise our response to further requests or inquiries. We may also use the information to customise our website to you. In addition, when you choose to register online for a Hybrid Group hosted event, we will use the information you submit to respond to you. In addition, our webmasters may, where necessary, use your information for various site related tasks. We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you emails containing information about Hybrid Group service offerings. You may at any time request that we discontinue sending you such materials. If you wish to be removed from our database please email us at remove@hpc.co.nz with the subject line “Remove”.
Disclosure of Information to Third Parties
Although we may provide visitors’ information to service providers that handle information on our behalf, we will usually not share the information with third parties for secondary or unrelated purposes unless otherwise disclosed at the point of collection. Personal information may be transmitted internationally through the Hybrid Group or to third parties for the purposes identified above. This may include transfer to countries without data protection rules similar to those in effect in a visitor’s country of residence. By providing information to the Hybrid Group through this website, you are consenting to such transfers.
Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above.
Website Traffic Information
Owing to the way that internet communication standards work, when you arrive at or leave this website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on a Hybrid Group website, the type of browser you use and the times you access our website. We use this information only to try to understand our customer’s and visitor’s preferences better and to manage the load on our servers, so as to improve our service and your experience with the Hybrid Group. We do not track the websites that you visit before or after you leave our website.
Credit Card Information Security
We have in place reasonable commercial standards of technology and operational security to protect all information provided by visitors from loss, misuse, alteration or destruction. We offer online credit card payment facilities for certain products and services that may from time to time be offered by the Hybrid Group to visitors of the website. We are committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. We restrict access to your personally identifiable information to employees and contractors who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with New Zealand laws to guard your personal information. We test our security systems regularly and also contract with outside companies to monitor and audit our security systems and processes.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in our database and files that we hold for you. We will also retain customer service correspondence and other correspondence from the Hybrid Group to you. We retain these records in order to measure and improve our customer service, and to comply with relevant laws. We may destroy any records.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing visitor’s interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our visitors in these questionnaires and surveys, the visitors will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
Access to Information
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they register with our website and correct any inaccuracies it may contain. Visitors who choose to register may access their user profile, correct and update their details, or unsubscribe at any time. Visitors who have any problem accessing their profiles, or would like to request a copy of their personal information should contact us. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
Changes to our Privacy Policy
The Hybrid Group reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained in this privacy statement creates or is intended to create a contract or agreement between the Hybrid Group and any user visiting the website or providing identifying information of any kind.
Children’s Privacy Protection
The Hybrid Group understands the importance of protecting children’s privacy in the interactive online world. The website covered by this privacy policy is not designed for or intentionally targeted at children 14 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 14. We would also ask that any children do not submit any personal information to us or use our services, without the express consent of their parents or legal guardians.